As San Diego County’s “All-Inclusive” transportation provider, you can count on us to be there when you need it. Whether it’s an out-patient surgery during the week or getting grandma and grandpa home in their wheelchair, we’re HAPPY2HELP!
“WE’RE HERE BECAUSE WE WANT TO BE”
Our services are tailored for traditional passengers, seniors and people with limited mobility in need of reliable transportation. We specialize in providing passengers a comfortable, efficient and personalized experience.
Safety is our #1 priority and as such, We enforce a strict approval process before employees get behind the wheel. To ensure our client’s safety, Every driver has completed:
IN ADDITION TO SECURING OUR PASSENGER’S SAFETY WE ALSO PRESERVE THEIR PIECE OF MIND. WE DO THIS BY OBLIGATING EACH DRIVER TO PARTICIPATE IN:
When you partner with Happy2Help Transportation you’re choosing to be in good hands, literally! All of our drivers utilize hands-free devices to maximize your safety. Whether it’s using a Bluetooth headset to give clients a courtesy call or a car mount for effortless GPS directions, we guarantee you’re in safe hands.
A 10 minute grace period is afforded to each trip (with exception to trips with requested wait time). After 10 minutes, the trip IS subject to being considered a NO SHOW. IF our schedule allows us to wait more than 10 minutes, we charge $1.00 per minute, not to exceed one half hour. If we are forced to reschedule your trip (whether it be the same day or another day), an additional pickup fee applies.
As a small, family-owned black business we have a limited number of vehicles and drivers. As such, when you request a reservation the time slot(s) are prioritized for you and you only. If for any reason you or your loved one is not able to make the scheduled reservation, please make us aware as soon as possible to avoid further complications. If the trip isn’t completed as scheduled it’s considered a NO SHOW. A NO SHOW WILL BE CHARGED mileage, in addition to the applicable pickup fee. This is NON REFUNDABLE, no exceptions.
You can cancel your reservation by calling or texting us at 619-885-3737 or directly emailing us at email@example.com. We ask customers to cancel their reservation at least 24hrs in advance of the scheduled pickup to guarantee a refund of the deposit (minus a $5 processing fee). Any cancellation received with less than 24hr notice will FORFEIT THE DEPOSIT. If a trip is cancelled within 2 hours of the scheduled pickup it is considered a NO SHOW.